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AI SDR

Your Always-On AI Sales Development Representative

AI SDR in Intersa is designed to handle real sales conversations at scale. It engages leads, understands replies, follows up intelligently, and moves conversations toward qualification — automatically.
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AI SDR Is Not Automation
It's Decision-Making

Most “AI SDRs” are glorified sequences. Intersa’s AI SDR is different.

Evaluates Every Reply

Understands what the prospect actually means

Makes Smart Decisions

Moves conversations forward intentionally

Knows When to Stop

Escalates when human involvement is needed

Every action is intentional

Not scripted

Not random

Intelligent

Verified by Knowledge Base
Human-Approved Logic

How AI SDR Works in Intersa

You define the goal of your campaign and attach the knowledge AI SDR is allowed to use.

Initiates conversations

Starts intelligent outreach based on your campaign parameters and targeting rules

  • Uses campaign goals to personalize opening
  • Applies targeting rules and prospect data
  • Starts with clear value proposition

Example Outreach:

“Hi Sarah, I noticed you’re scaling your sales team. We help teams like yours automate outreach while maintaining personalization. Would you be open to learning how?”

  • Personalized with prospect data

Reads and understands replies

Analyzes incoming messages to detect tone, sentiment, and true intent

  • Detects prospect interest level
  • Identifies questions and objections
  • Understands context beyond keywords

Prospect Reply:

“Yes, but what about pricing and setup time? We need something fast.”

AI Detection:

  • Intent: Interested + Needs Details
  • Concerns: Price, Speed

Uses verified knowledge

Pulls only from your approved Knowledge Base to craft accurate answers

  • Accesses only approved knowledge sources
  • Never guesses or hallucinates
  • Responds with 100% verified info
  • Using: Pricing KB + Setup KB

“Our pricing starts at $99/month and setup takes less than 24 hours. Most teams are live within a day. Would you like me to break down what’s included?”

  • 100% verified information

Tracks conversation context

Maintains full conversation history and relationship state across all touchpoints

  • Remembers every interaction
  • Tracks topics and concerns raised
  • Monitors engagement trends

Conversation Tracking:

4

Messages

Pricing, Speed

Topics

↑

Engagement

Moves toward qualification

Guides prospects through your qualification criteria intelligently

  • Follows your qualification framework
  • Asks the right questions naturally
  • Scores lead readiness automatically

Qualification Progress

75%

  • Budget confirmed
  • Timeline urgent
  • Use case clear
  • Authority TBD

Escalates when needed

Hands off to your team at the perfect moment with full context

  • Recognizes when human touch is needed
  • Passes complete conversation history
  • Recommends next best action

Human Takeover Ready

  • Lead is 75% qualified
  • Full context transferred
  • Next: Schedule demo call
Trust & Control

Always accurate. Always aligned. Always in your control

AI SDR only uses your approved knowledge, follows your rules, and escalates when needed.

Verified Only

No hallucinations

Your Rules

Always followed

Full Visibility

Every decision

Smart Escalation

When needed

Zero Hallucinations Guarantee

Knowledge-Driven
Conversations

AI SDR only speaks from your approved knowledge base. No improvisation. No guesswork. Pure accuracy.

You Choose Data

Select exactly which knowledge documents AI can access for each campaign

  • Product docs
  • Pricing logic
  • FAQ

AI Responds

AI SDR answers only using attached knowledge. Nothing more, nothing less

Searches your knowledge base in real-time

100% Accurate

Every response is verified, consistent, and aligned with your business

  • Accurate
  • Consistent
  • On-brand
The Golden Rule

If the answer doesn't exist in your knowledge base,
AI does not improvise.

Explore Knowledge Base
You Stay in Control

When AI doesn't know,
you decide what happens

Choose your fallback strategy. AI follows your rules, not its instincts.

Send Message

AI sends a pre-written fallback message you’ve approved

“Great question! Let me check with our team and get you the most accurate information. I’ll follow up within 24 hours.”

  • Keeps conversation flowing
  • Sets expectations professionally
  • Notifies your team instantly

Stay Silent

AI sends nothing and immediately alerts your team

No Message Sent

Human takes over immediately

  • Zero risk of wrong message
  • Best for high-stakes campaigns
  • Instant team notification

Intent-Aware AI That Knows What to Do Next

AI SDR doesn’t just detect replies. It understands intent.

You Choose Data

Asking for more details

Hesitating

Objecting

Deferring the conversation

Requesting human contact

Based on that intent, AI decides the next step: respond, follow up later, escalate, or stop.

Built for Teams That Care About Control

AI SDR is built for companies that want automation — without losing trust, accuracy, or brand safety.

Teams handling high inbound or outbound volume

Founders who need help qualifying leads

Sales teams that want fewer repetitive conversations

Companies that cannot afford AI mistakes